Opening Times

WEDNESDAY AFTERNOON ONLY:

*We are working in a federation with other practices in order to make services more efficient.  This may mean some services are provided jointly, where other services are retained by the practice.

Swan Care Hub is open, Wednesday afternoons 1pm - 6.30pm for healthcare including: consultations, booking appointments and picking up prescriptions.  Patients requesting more detailed enquiries may need to be dealt with by their own individual practice.

Chandler House, Poolstock lane, Wigan, WN3 5HL Tel: 01942 481503 (answered Wednesday afternoons only)

Extended Hours - The practice offers extended hours on Monday, Tuesday and Thursdays until 7pm, These are pre-booked appointments only.

OUT OF HOURS SERVICES

Are you aware you can see a GP evenings (6:30pm-8pm) and weekends/ bank holidays (10am-4pm), within the Wigan area, for a non-urgent appointment.

To book an appointment, please ring 01942 482848 (between the hours of 9:30am-7:15pm weekdays and 9:30am-3:15pm)

This service is provided by The Wigan GP Alliance team and runs from the following clinics:

Appointments are available at the following locations (not all Hubs are open during all service times):

• Ashton Medical Centre                                          

  120 Wigan Road, Ashton in Makerfield, Wigan WN4 9SU                       

• Bridgewater Medical Centre    

  Henry Street, Leigh WN7 2PE    

• Pemberton Surgery                                   

  Sherwood Drive Clinic, Sherwood Drive, Wigan WN5 9QX         

• Pennygate Medical Centre                                      

  109 Ladies Lane, Hindley, Wigan WN2 2QG

• Shevington Surgery                                                          

  Houghton Lane, Shevington, Wigan WN6 8ET

• Tyldesley Health Centre (Intrahealth)                           

   Poplar Street, Manchester M29 8AX

• Winstanley Health Centre

  Holmes House Avenue, Winstanley, Wigan. WN3 6JN           

Follow the link for further information:http://www.wigangpalliance.org/

When We Are Closed

If you require medical attention when the surgery is closed you should telephone one of the numbers given below. You can also ring the normal surgery number (01942 481531) and listen to the answer machine message to hear these contact numbers. Always have a pen and paper handy when you phone so that you can take down the numbers.

• If you need urgent medical attention please phone NHS111.
• If you only need advice or are unsure if your need is urgent, you can phone NHS 111 on 111 and speak to a qualified nurse who will be able to advise you on the best course of action.
• You can also attend Leigh Hospital Walk in Centre/Minor Injuries, at Leigh Infirmary, The Avenue, Leigh (tel: 01942 264000) between the hours of 07:00 – 22:00 Monday – Saturday 
  and 09:00 – 22:00 Sunday
• For Accidents and Serious Emergencies you can also attend casualty at Wigan Infirmary, Wigan Lane Wigan (tel: 01942 244000 OR 999) 24 hours per day seven days per week.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Emergency Dental Treatment

A GP is not appropriately trained to deal with dental problems. This includes toothache, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.

We would therefore respectively suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hrs per day emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.

For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery. Most surgeries have an answering machine message referring you to out-of-hours information.

If there is no message please ring NHS 111 on 111.

If you are not registered with a dentist, or are away from home, please ring NHS 111 on 111 for out-of-hours information.

Alternatively locally the PCT has a service which can be accessed via 01942 614390.